Responsible Gaming
Responsible Gaming, enjoyment wins!

Customer satisfaction, teamwork, professionalism, and innovation are the values that have been the framework for our business and our Group for almost a century. These values set our obligations towards our customers, and are part of the daily commitment made by all our staff.

3 Services for Responsible Gaming

1. Trained personnel
The "Responsible Gaming Supervisor" is a member of staff who has been specially trained so they are able to listen to you and provide help and advice if you think you have a problem with gaming.

2. A unique service for customers
Voluntary Limited Access (VLA). This allows you to voluntarily restrict the frequency of your visits to all Barrière Casinos for a specified period of time. A service designed to prevent problem gambling.

3. Our dedicated website
Here you can find information related to Responsible Gaming provided in an objective and unbiased way, along with useful addresses if you require personalised help.